terms-of-service

BRIGHT NEON® Terms & Conditions

Overview

This website is operated by Bright Neon. Throughout the site, the terms “we”, “us”, and “our” refer to BRIGHT NEON®. Bright Neon Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms, policies, and conditions referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content. Please read these Terms carefully before using our website. If you do not agree, you may not access or use our services.

Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates on our website. Continued use of the site constitutes acceptance of the updated Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorised purpose or violate any applicable laws (including copyright). Transmitting viruses, worms, or malicious code is strictly prohibited.
Any breach of these Terms will result in immediate termination of your access to our Services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment data) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without our express written consent.


3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The content is provided for general information only and should not be relied upon as your sole basis for decisions. Any reliance on such information is at your own risk.

We may modify site content at any time without notice.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any Service or product at any time without prior notice.
We are not liable for any such modification, price change, suspension, or discontinuation.


5. Products or Services

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are only accepted in accordance with our Refund Policy.

We make every effort to display our products accurately; however, we cannot guarantee that your screen’s colour display will be exact.

We reserve the right to limit sales to any person or geographic region and to discontinue any product at any time.
We do not guarantee that product descriptions, pricing, or other information will meet your expectations or that any Service will be error-free.


Copyright and Trademarks

By supplying materials to BRIGHT NEON®, you confirm that you own the copyright or hold the necessary licence to authorise reproduction for the purpose of producing your sign. You grant BRIGHT NEON® permission to reproduce these materials solely for that purpose.

You also agree to indemnify and hold BRIGHT NEON® harmless against any claims or losses resulting from a breach of copyright or trademark rights related to materials you provide.
All products and services are offered for lawful and ethical use only. BRIGHT NEON® reserves the right to refuse production of any design or content deemed unethical, offensive, obscene, or illegal.


6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. We may limit quantities per person, household, or order, and may contact you using the email, billing address, or phone number provided.

You agree to provide accurate, complete, and current information for all purchases and to keep your account details up to date.


7. Optional Tools

We may provide access to third-party tools that we do not control. You acknowledge and agree that these are provided “as is” and “as available”, without warranties or conditions.
Any use of third-party tools is entirely at your own risk.


8. Third-Party Links

Our website may contain links to third-party websites. BRIGHT NEON® is not responsible for examining or evaluating the content or accuracy of any such websites and will not be liable for any damages or transactions related to them.
Please review the third-party’s own terms and privacy policies before engaging with them.


9. User Comments, Feedback & Submissions

If you submit creative content (such as ideas, proposals, or reviews), you agree that we may use and publish it without restriction. We have no obligation to maintain such submissions in confidence, provide compensation, or respond.

We may remove content we deem unlawful, offensive, or in violation of these Terms.
You are responsible for ensuring your submissions do not violate third-party rights or include harmful or misleading material.


10. Personal Information

Your submission of personal data through the site is governed by our Privacy Policy.


11. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these without notice and to cancel affected orders.
We are under no obligation to update or amend content except as required by law.


12. Prohibited Uses

You must not use our site or content for:

  • Any unlawful activity

  • Soliciting others to perform unlawful acts

  • Violating any local or international laws

  • Infringing intellectual property rights

  • Harassment, discrimination, or defamation

  • Uploading or distributing viruses or harmful code

  • Collecting personal data without consent

  • Spamming, phishing, or scraping

  • Obscene or immoral purposes

  • Circumventing security features

Violation of these prohibitions may result in termination of your access.


13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, or error-free. All products and services are provided “as is” and “as available”, without any warranties unless expressly stated by us.

In no event shall BRIGHT NEON®, its directors, employees, affiliates, or suppliers be liable for any direct or indirect losses, including but not limited to loss of profit, data, or goodwill.
Where limitations are restricted by law, our liability shall be limited to the maximum extent permitted.


14. Indemnification

You agree to indemnify and hold harmless BRIGHT NEON®, its affiliates, directors, and employees from any claim or demand (including legal fees) arising from your breach of these Terms or violation of any third-party rights.


15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.


16. Termination

These Terms remain effective unless terminated by either party. You may terminate them at any time by ceasing use of our site.
If we believe you have violated these Terms, we may terminate your access without notice and hold you responsible for any outstanding payments.


17. Entire Agreement

These Terms, together with our related policies, constitute the entire agreement between you and BRIGHT NEON® and supersede all prior agreements or communications.

Any ambiguities shall not be interpreted against the drafting party.


18. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of our website after any changes constitutes acceptance of those updates.

In addition, by using our services, you agree to our Messaging Terms and Messaging Privacy Policy, available via:


Contact Us

For questions about these Terms & Conditions, please contact:
📧 hello@brightneon.co.uk